Questions & answers
Frequently Asked Questions
Is AI automation affordable for small businesses, and what costs are involved?
Yes, AI automation is affordable for businesses of all sizes, including small enterprises.
Workshops start from 90€/h plus expenses for up to 4 participants life and online.
It is the best way to start learning about AI and automations.
The costs of a single project typically include:
- Platform Subscription Fee: Make.com, offers scalable pricing plans to fit different budgets mostly between 9€-18€ per month, sometimes even with the free trial for single projects
- Implementation Costs: One-time fees for setting up and configuring your make.com AI workflows. From 360€-15.000€
- Ongoing Support and Optimization: Optional costs for continuous monitoring and improvements starting at 1440€ per month.
I will never take on more than 5 companies at the same time to ensure enough focus and quality on the project.
What types of workflows and tasks can be automated with Make.com?
Make.com is a powerful and flexible automation platform that can streamline a wide variety of workflows and tasks across different departments in your business. Here are some common examples of what you can automate with Make.com:
1. Email Management
- Automated Responses: Send predefined replies to common customer inquiries.
- Email Sorting: Automatically categorize and tag incoming emails based on content or sender.
- Forwarding Rules: Forward specific types of emails to designated team members or departments.
2. Data Synchronization
- CRM Integration: Sync contact information between your CRM and other tools like email marketing platforms or customer support systems.
- Spreadsheet Updates: Automatically update Google Sheets or Excel files with new data from various sources.
- Database Management: Keep your databases up-to-date by integrating them with other applications.
3. Social Media Automation
- Scheduled Posts: Automatically publish posts to multiple social media platforms at scheduled times.
- Content Curation: Pull content from RSS feeds or other sources and share it on your social channels.
- Engagement Tracking: Monitor and respond to comments or messages automatically.
4. E-commerce Operations
- Order Processing: Automate the creation of orders in your system when a purchase is made.
- Inventory Management: Update inventory levels across multiple platforms in real-time.
- Customer Notifications: Send automated order confirmations, shipping updates, and follow-up emails to customers.
5. Project Management
- Task Creation: Automatically create tasks in project management tools like Trello, Asana, or Monday.com based on triggers from other apps.
- Status Updates: Update task statuses automatically when certain conditions are met.
- Notification Alerts: Notify team members of task assignments or changes via email or messaging apps.
6. Lead Generation and CRM
- Lead Capture: Automatically add new leads from your website forms or landing pages to your CRM.
- Lead Scoring: Update lead scores based on interactions and activities tracked across different platforms.
- Follow-Up Sequences: Trigger automated follow-up emails or messages based on lead behavior.
7. File and Document Management
- File Transfers: Automatically move files between cloud storage services like Google Drive, Dropbox, and OneDrive.
- Document Generation: Create and populate documents or reports based on data from other sources.
- Backup Processes: Schedule regular backups of important files and data to secure locations.
8. Customer Support
- Ticket Creation: Automatically create support tickets from emails or chat messages.
- Response Automation: Send automated acknowledgments or follow-up messages to customers.
- Feedback Collection: Gather and organize customer feedback from various channels.
9. Marketing Automation
- Campaign Management: Sync marketing campaigns across different platforms and track their performance.
- Lead Nurturing: Automate personalized email sequences based on lead behavior and interactions.
- Analytics Reporting: Compile and send regular reports on marketing metrics and KPIs.
10. Internal Communications
- Meeting Scheduling: Automatically schedule meetings based on team availability and calendar integrations.
- Notification Systems: Send automated updates and reminders to team members about important events or deadlines.
- Collaboration Tools Integration: Sync communications between tools like Slack, Microsoft Teams, and email.
What does ongoing support include?
Technical Support: Assistance with any technical issues or questions that arise after deployment monday to friday form 14-16 pm via phone or email.
Maintenance and Updates: Regular updates to your automation workflows to ensure they remain efficient and compatible with any software changes.
Building and optimization Services: Continuous monitoring and optimization of your AI workflows to enhance performance and address evolving business needs. I build new projects as fixed in the project timeline.
Training: Workshops, webinars, and documentation to help your team stay proficient with the AI tools and automations.
Consultative Services: Strategy sessions and periodic reviews to assess the effectiveness of your AI automation and explore new opportunities for improvement. The periodical reports help keep track and measure KPIs and the ROI of the automations.
How do you support my team during the AI integration process?
- Training Programs: Offering workshops, online courses, and hands-on sessions to equip your team with the necessary skills to use AI tools effectively.
- Ongoing Assistance: Providing continuous support and resources for troubleshooting and optimization.
- Knowledge Sharing: Creating a knowledge base and offering regular training updates to foster a culture of continuous learning and innovation.
- Expert Guidance: I give you extensive onboarding and refine AI workflows, ensuring your team is confident and proficient in leveraging AI technologies.
How secure is our data with AI automation tools?
Data security is a top priority in AI automation. Here’s how we ensure your data remains secure:
- Encrypted Data Transmission: All data exchanged between your applications and AI automation tools is encrypted to prevent unauthorized access.
- Use of LLMs with Data: We ensure the LLM settings are set to not use or store Data to keep the data privacy.
- Compliance with Regulations: We adhere to industry standards and regulations such as GDPR and others relevant to your sector.
- Access Controls: Implementing strict access controls ensures that only authorized personnel can manage and modify automations.
- Reliable Platforms: Using reputable AI automation platform like Make.com that prioritize security and offer robust protection measures.